Privacy Policy
Our commitment to protecting your personal information and privacy when using our services.
Diamond Exterior Cleaning Specialists Ltd is committed to protecting your privacy and personal data.
Last updated: August 2025
Information We Collect
We collect information you provide directly to us, such as when you:
- Request a quote or contact us
- Book our services
- Subscribe to our newsletter
- Interact with us on social media
This may include:
- Name and contact details
- Property address
- Service requirements
- Payment information
How We Use Your Information
We use your information to:
- Provide quotes and deliver our services
- Communicate with you about your booking
- Process payments
- Send service updates and maintenance reminders (with consent)
- Improve our services
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only:
- With your explicit consent
- To comply with legal obligations
- With trusted service providers who assist in our operations
Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
Cookies
Our website uses minimal cookies to improve functionality. You can control cookie settings in your browser.
Contact Us
For any privacy-related questions or to exercise your rights, contact us:
Email: [email protected]
Phone: 01702 411002